Never Miss Calls

Virtual Answering Services

Eliminate missed calls and lost leads with our professional virtual answering solutions tailored for your needs.

Q: Will my callers know it’s an AI or think it’s some call center?

A: No worries – callers will feel like they’re chatting with your friendly receptionist. GRG’s AI voices are natural and lifelike, configured to sound just like a real person from your team. We also customize how we answer with your business name and style. There’s no robo-voice or awkward pauses. In fact, most customers will just think you hired a great receptionist! And if there’s ever a question the AI can’t handle, we can seamlessly route the call to you or take a detailed message for follow-up.

Q: How do you know what to say about my business?

A: When you sign up, we learn everything we need to know. You’ll tell us the basics – what services you offer, your FAQs, how you like to schedule jobs, which calls count as “urgent,” etc. We program our system with those details (and can update anytime). It’s like training an employee, but much faster. The result: when someone asks, “Can you come out for a quote?” or “Do you handle water heaters?”, they get an accurate answer or booking based on your actual policies and availability. We make sure we represent you exactly right. Plus, every call’s notes and transcripts are sent to you, so you’re always in the loop on what was said.

A: Absolutely. You’re in control. You can set GRG to cover calls 24/7 or just when you need. For example, some clients use us only after hours, or only when they’re out on a job. Others forward all calls to us and jump in for specific callers. It’s totally up to you – and easy to change any time. If you know you’ll be unavailable 1-3 PM while pouring concrete, turn us on for those hours. Feel like taking calls in the morning? Go for it. We’re your safety net. Even during the day, if you’re momentarily tied up (say you just can’t pick up by the 3rd ring), we’ll automatically step in. Our scheduling is flexible, so you get help exactly when you want it and not when you don’t.

Q: Can I use the service only at certain times? (What if I want to answer my own phone sometimes?)

FAQ

Contact Us

Reach out to us for any questions or concerns today.

Customer Feedback

Discover how GRG Virtual Answering transforms your business communication.

GRG has transformed our communication. No more missed calls or lost leads!

Alex Johnson

New York

Our experience with GRG has been fantastic! They ensure we never miss a call, leading to increased customer satisfaction and more business opportunities.

Maria Smith

Los Angeles

★★★★★

★★★★★